// Privacy request

Data deletion

Last updated August 27, 2026

You may ask MadeleineCrush LLC to delete information connected with a website inquiry, Apex conversation, Facebook Messenger or Instagram conversation, or another MadeleineCrush service.

How to request deletion

  1. Email hello@madeleinecrush.com with the subject “Data deletion request.”
  2. Identify the service or channel involved, such as the website contact form, Apex, Facebook Messenger, Instagram, or SiteCheck.
  3. Provide only enough information for us to locate the record. For a social conversation, include the profile name and approximate date. Do not email a password, token, payment information, passport, or other sensitive document.

What happens next

We may ask you to verify that you control the email address or social account connected with the request. After verification, we will delete or de-identify the information that MadeleineCrush controls and confirm completion, ordinarily within 30 days.

We may retain limited information where required for security, fraud prevention, legal compliance, dispute resolution, or to document that a valid request was completed.

Facebook and Instagram

Deleting a conversation from Facebook or Instagram does not automatically delete the limited lead record stored by MadeleineCrush. Use the process above so we can locate both the social conversation context and the related internal record.

SiteCheck

SiteCheck does not require an account. Recent reports are stored locally on your device and can be removed from within the app or by uninstalling it. If you separately contacted MadeleineCrush for expert help, use the request process above for that inquiry.

Questions

For more information, read the Privacy Policy or email hello@madeleinecrush.com.